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Tuesday, 2nd December 2008

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Beware passing on personal details when you sell your PC


Want to sell your PC? Make sure your personal details are not part of the deal. Polly Weeks reports

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Published Date: 04 September 2008
A shopper got quite a surprise recently when he bought a secondhand computer from online auction site eBay.
The problem wasn't to do with the seller's description of the bargain buy, but what the listing hadn't mentioned.

Logging on to the computer, he found at least a million details for bank customers from around the country. As well as account information, it also included addresses and telephone numbers – even customer signatures.

Computer security expert Edward Wilding said: "The banks had out-sourced the archiving and disposal of materials and something went wrong," he says.

"Things do go wrong and you can put in the best security system imaginable but something, somewhere is going to go wrong, particularly with companies of this size."

However, Wilding – who is the director of computer forensics company Data Genetics International and the author of two books on computer security – says he was surprised by the scale of the faux-pas.

"What did ring alarm bells was the extent of it," he says. "It's been reported there's a million records on that computer.

"Why are people walking around with millions of client confidential records on a computer? That's alarming."

One-off cases like these may make national headlines, but what is less likely to make the front page is when people sell on their old personal computers and forget they are giving away their own details for free.

So what can you do to ensure your data doesn't end up in the hands of crooks?

Nigel Smart, professor of cryptology at the University of Bristol, says that most of the information you'd like to remain private will be found in one place on your PC.

"Most of the stuff is the data stored in the browser, like bank account details and passwords," he says.

"Because we can't be bothered to remember them all, they are stored in there."

Smart says the easy way to delete your protective passwords is to wipe your hard disk and re-format it.

"In Windows there's something that does it for you, you click on a button which says about reformatting the hard disk and it asks, 'do you really, really want to?' You've just got to be very brave and say 'yes'."

He says that will wipe the operating system so the average criminal would not be able to recover the data.

The full article contains 403 words and appears in Evening Courier newspaper.
Page 1 of 2

  • Last Updated: 04 September 2008 9:56 AM
  • Source: Evening Courier
  • Location: Halifax
 
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1

MeanRanter,

Hx 04/09/2008 10:05:15
One simple solution, never sell your old PC with the hard drive installed.

These can be bought new for peanuts these days anyway.

A hard drive can be removed within 5 mins from a PC, take it out and destroy it.

Surely the banks have their own IT technicians, why didnt they prepare the old PC's for sale?
2

Miranda,

Hx 04/09/2008 16:47:05
It says the work was outsourced, so the bank didn't have direct control.
We once took an ancient computer to the tip. The container was full of old PC's - anyone with a good knowledge of computers could have probably got lots of info off them.
We put a screwdriver through the hard drive several times before taking it to the tip - an IT expert told us to do this - obviously only if you're chucking it away.
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